SOFTWARE USER REPORTS
When you submit your STR, it will be entered into our support database for tracking purposes. After an initial assessment by our support department, a customer tracking number and support technician will be assigned. Please be as specific as possible when describing the problem. 

You may print the form below and fax it to Perii at 201.802.1085 or E- mail it and attach the your problem code to servicerequest@perii.com along with the information requested

PERII Systems, Inc.
One Depot Square
77 Market Street 2nd Floor
Park Ridge, NJ 07656
Attention : Products Manager
Please use this form whenever possible. Any other information you think might help such as sample programs, should be included with the Software User Report. The reports will be analyzed by our development team and appropriate action taken. Unless you specify otherwise, we may contact you for more information.
diplomATE / 716MAX

Software User/Trouble Reports

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| Module:                                                                      | Version:                                                                               |
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| Internal Use Only                                                                                                                                                     |
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| Date Received:             /      /                                                                                                                                    |
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| Status:                                                                         | Date:    /      /                                                                       |
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Help us Help U

What Perii product are you using? 
 

Which version are you using? 
 

What Operating System? 

Is this software a Networked Version?

What operating system is the client workstation using? 

What operating system is the server using? 
 

Please enter a brief one-line description of the problem:
(example: "When in MTE2000; After I enter the print command, the system display tells me its an illegal command, which I know is legal.") 
 

If the problem is reproducible, please list the steps required to cause it, leaving a blank line between steps:
(example: "1. Create a new file. 2. Insert some text ...") 
 

If the problem is not reproducible (only happened once, or occasionally for no apparent reason), please describe the circumstances in which it occurred and the symptoms observed:
 

If the problem causes any error messages to appear, please write down the exact text displayed and enter it here: 
 

Please provide us with your system configuration, so that we may attempt to recreate the problem at our facilites. 
 
 
 
 

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